Collection: FAQs
Frequently Asked Questions (FAQs)
1. Do you ship worldwide?
Yes, we offer FREE international shipping from multiple locations, including the USA, CHINA and UK, using reliable tracked services.
We deliver to over 150+ countries worldwide. If your country isn’t available during checkout, feel free to reach out to us for assistance.
2. What products do you offer at Dental Kits?
We provide a wide range of tools specifically designed for Dental photography and Accessories for clinical use. Our products include retractors, contrastors, mirrors, and other essential accessories to ensure high-quality, precise imaging.
3. Are your products suitable for sterilisation?
Yes, many of our products are autoclavable and compatible with cold sterilisation methods. Please check the specific product details for sterilisation instructions to ensure optimal care and longevity.
4. How can I place an order?
You can browse our full range of products and place your order directly through our website. Simply add the items to your cart, proceed to checkout, and follow the payment instructions. We offer secure payment methods for your convenience.
4. Do you ship internationally?
Yes, we offer international shipping. Shipping times and fees vary depending on your location.
5. How long does delivery take?
Delivery times depend on your location. UK orders typically arrive within 5-10 business days, while international orders may take longer. Once your order is dispatched, you’ll receive tracking information to follow your delivery. Please note that delivery times may be longer for certain locations.
Here are our estimated delivery times:
- United Kingdom: 5-10 business days
- Europe, United States & Canada: 6-12 business days
- Rest Of The World: 7-14 business days
6. When Will My Order Ship?
Once your payment is verified, we process and ship your order within 1-2 business days. Please note this excludes weekends and holidays.
7. Can I return or exchange products?
Yes, we offer a 30-day return policy on unused and unopened products. If you’d like to return or exchange an item, please contact our customer service team for assistance.
8. How do I clean and maintain the products?
Each product comes with specific care instructions. Most of our dental tools are autoclavable and can also be cleaned using mild cleansers and cold sterilisation methods.
9. Do you offer bulk purchasing options?
Yes, we do offer bulk purchasing for clinics and larger practices. Please contact us directly for special pricing and bulk order inquiries.
10. Can I collaborate with Dental Kits as a dental professional?
We love collaborating with dental professionals! If you're interested in partnerships, reviews, or content collaborations, please reach out to us via our contact page or social media.
11. How can I contact you if I have further questions?
You can reach us through our contact form on the website, or by emailing us.We're also available on social media platforms, where we're happy to assist you.
Dental Kits
Physical Address: 70 Fortin Close, South Ockendon, RM15 5NH, United Kingdom.
Email: info@dentalkits.co
whatsapp:+447577 318082
Phone number: +447577 318082
